AI exposure Transportation and material moving
Will AI replace Driver/Sales workers?
Driver/Sales Workers. US occupation 53-3031.
The reading
2.8%
of the time Driver/Sales workers spend on their work goes on tasks where AI is already being used to do that work.of Driver/Sales workers' working hours go on tasks AI has already started taking off their plate.
Ranked 304 of 756 US occupations. More exposed than 59% of them.Further along than 59% of them.
Per cent of working time Square-law scale
Average US job 7.7%
Around the middle of the pack.Keeping pace with the average job.
What AI already does for Driver/Sales workersWhat Driver/Sales workers no longer do alone
O*NET lists 11 tasks for Driver/Sales workers. AI use at work shows up in 1 of them. Each score runs from 0.5, where every observed use helps a person with the task, to 1, where every use does the task outright.
- Listen to and resolve customers' complaints regarding products or services.Core task mostly automated 0.98
What it does not touch, yetWhat still needs a human
10 of the 11 tasks show no AI use at work in the data.
- Collect money from customers, make change, and record transactions on customer receipts.Core task
- Drive trucks to deliver such items as food, medical supplies, or newspapers.Core task
- Inform regular customers of new products or services and price changes.Core task
- Maintain trucks and food-dispensing equipment and clean inside of machines that dispense food or beverages.Core task
- Record sales or delivery information on daily sales or delivery record.Core task
- Arrange merchandise and sales promotion displays or issue sales promotion materials to customers.
Show the other 4
- Collect coins from vending machines, refill machines, and remove aged merchandise.
- Review lists of dealers, customers, or station drops and load trucks.
- Sell food specialties, such as sandwiches and beverages, to office workers and patrons of sports events.
- Write customer orders and sales contracts according to company guidelines.
How that compares
Among the 44 transportation and material moving occupations, Driver/Sales workers rank 4. The group averages 0.6%, and its most exposed job is Passenger Attendants at 11.7%. The average US occupation sits at 7.7%.
Just above in the ranking
- 299Physicians, All Other 3.0%
- 299Security and Fire Alarm Systems Installers 3.0%
- 304Construction Laborers 2.8%
Just below
What this does and does not mean
Exposure is observed use, not a forecast. Anthropic maps work conversations with Claude onto the tasks O*NET lists for each job and asks, of the tasks AI could speed up, which are actually being used for at work. A use that does the task outright counts in full and a use that assists a person counts half. The task scores are averaged into the occupation figure by the share of time spent on each task.
A high figure means AI is already part of how this work gets done. It does not mean anyone has been replaced. Anthropic's own reading of the labour market finds no systematic rise in unemployment among exposed workers so far, and about 14% fewer 22 to 25 year olds starting exposed jobs.No measurable rise in unemployment among exposed workers so far, and about 14% fewer 22 to 25 year olds starting these jobs. Gap years for everyone. Labor market impacts, 5 March 2026.
Task list and titles from O*NET 31.0 by the US Department of Labor, Employment and Training Administration, used under the CC BY 4.0 licence. Scores from the Anthropic Economic Index (CC BY). Checked 1 November 2026. How the ranking works.