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AI exposure Office and administrative support

Will AI replace mail clerks and mail machine operators?

Mail Clerks and Mail Machine Operators, Except Postal Service. US occupation 43-9051.

0.0%

of the time mail clerks and mail machine operators spend on their work goes on tasks where AI is already being used to do that work.of mail clerks and mail machine operators' working hours go on tasks AI has already started taking off their plate.

Ranked 346 of 756 US occupations. No AI use seen in the work yet, along with 410 other occupations.No handover started yet, along with 410 other occupations.

Average US job 7.7%

Among the least exposed jobs there are.Still waiting for liberation.

What AI already does for mail clerks and mail machine operatorsWhat mail clerks and mail machine operators no longer do alone

O*NET lists 29 tasks for mail clerks and mail machine operators. None of them shows meaningful AI use at work yet.

What it does not touch, yetWhat still needs a human

29 of the 29 tasks show no AI use at work in the data.

  • Accept and check containers of mail or parcels from large volume mailers, couriers, and contractors.Core task
  • Add ink, fill paste reservoirs, and change machine ribbons when necessary.Core task
  • Affix postage to packages or letters by hand, or stamp materials, using postage meters.Core task
  • Answer inquiries regarding shipping or mailing policies.Core task
  • Clear jams in sortation equipment.Core task
  • Contact delivery or courier services to arrange delivery of letters and parcels.Core task
Show the other 23
  • Determine manner in which mail is to be sent, and prepare it for delivery to mailing facilities.Core task
  • Fold letters or circulars and insert them in envelopes.Core task
  • Inspect mail machine output for defects and determine how to eliminate causes of any defects.Core task
  • Lift and unload containers of mail or parcels onto equipment for transportation to sortation stations.Core task
  • Place incoming or outgoing letters or packages into sacks or bins based on destination or type, and place identifying tags on sacks or bins.Core task
  • Release packages or letters to customers upon presentation of written notices or other identification.Core task
  • Remove containers of sorted mail or parcels and transfer them to designated areas according to established procedures.Core task
  • Seal or open envelopes, by hand or by using machines.Core task
  • Sort and route incoming mail, and collect outgoing mail, using carts as necessary.Core task
  • Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for processing.Core task
  • Weigh packages or letters to determine postage needed, using weighing scales and rate charts.Core task
  • Adjust guides, rollers, loose card inserters, weighing machines, and tying arms, using rules and hand tools.
  • Insert material for printing or addressing into loading racks on machines, select type or die sizes, and position plates, stencils, or tapes in machine magazines.
  • Mail merchandise samples or promotional literature in response to requests.
  • Operate computer-controlled keyboards or voice recognition equipment to direct items according to established routing schemes.
  • Operate embossing machines or typewriters to make corrections, additions, and changes to address plates.
  • Read production orders to determine types and sizes of items scheduled for printing and mailing.
  • Remove from machines printed materials, such as labeled articles, postmarked envelopes or tape, and folded sheets.
  • Sell mail products, and accept payment for products and mailing charges.
  • Stamp dates and times of receipt of incoming mail.
  • Start machines that automatically feed plates, stencils, or tapes through mechanisms, and observe machine operations to detect any malfunctions.
  • Use equipment, such as forklifts and automated "trains," to move containers of mail.
  • Wrap packages or bundles by hand, or by using tying machines.

How that compares

Among the 50 office and administrative support occupations, mail clerks and mail machine operators rank 42. The group averages 19.1%, and its most exposed job is Customer Service Representatives at 70.1%. The average US occupation sits at 7.7%.

All 756 occupations, ranked

Level with 0.0%

  1. 346Machine Feeders and Offbearers 0.0%
  2. 346Machinists 0.0%
  3. 346Maids and Housekeeping Cleaners 0.0%

What this does and does not mean

Exposure is observed use, not a forecast. Anthropic maps work conversations with Claude onto the tasks O*NET lists for each job and asks, of the tasks AI could speed up, which are actually being used for at work. A use that does the task outright counts in full and a use that assists a person counts half. The task scores are averaged into the occupation figure by the share of time spent on each task.

A high figure means AI is already part of how this work gets done. It does not mean anyone has been replaced. Anthropic's own reading of the labour market finds no systematic rise in unemployment among exposed workers so far, and about 14% fewer 22 to 25 year olds starting exposed jobs.No measurable rise in unemployment among exposed workers so far, and about 14% fewer 22 to 25 year olds starting these jobs. Gap years for everyone. Labor market impacts, 5 March 2026.

Task list and titles from O*NET 31.0 by the US Department of Labor, Employment and Training Administration, used under the CC BY 4.0 licence. Scores from the Anthropic Economic Index (CC BY). Checked 1 November 2026. How the ranking works.