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AI exposure Personal care and service

Will AI replace residential advisors?

Residential Advisors. US occupation 39-9041.

6.7%

of the time residential advisors spend on their work goes on tasks where AI is already being used to do that work.of residential advisors' working hours go on tasks AI has already started taking off their plate.

Ranked 220 of 756 US occupations. More exposed than 70% of them.Further along than 70% of them.

Average US job 7.7%

Well above the typical job.Ahead of most of the workforce.

What AI already does for residential advisorsWhat residential advisors no longer do alone

O*NET lists 30 tasks for residential advisors. AI use at work shows up in 2 of them. Each score runs from 0.5, where every observed use helps a person with the task, to 1, where every use does the task outright.

  1. Answer telephones, and route calls or deliver messages.Core task mostly automated 1.00
  2. Develop program plans for individuals or assist in plan development.Core task mostly automated 0.88

What it does not touch, yetWhat still needs a human

28 of the 30 tasks show no AI use at work in the data.

  • Administer, coordinate, or recommend disciplinary and corrective actions.Core task
  • Chaperone group-sponsored trips and social functions.Core task
  • Collaborate with counselors to develop counseling programs that address the needs of individual students.Core task
  • Communicate with other staff to resolve problems with individual students.Core task
  • Compile information such as residents' daily activities and the quantities of supplies used to prepare required reports.Core task
  • Confer with medical personnel to better understand the backgrounds and needs of individual residents.Core task
Show the other 22
  • Counsel students in the handling of issues such as family, financial, and educational problems.Core task
  • Determine the need for facility maintenance and repair, and notify appropriate personnel.Core task
  • Develop and coordinate educational programs for residents.Core task
  • Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs.Core task
  • Hold regular meetings with each assigned unit.Core task
  • Make regular rounds to ensure that residents and areas are safe and secure.Core task
  • Mediate interpersonal problems between residents.Core task
  • Observe students to detect and report unusual behavior.Core task
  • Order supplies for facilities.Core task
  • Provide emergency first aid and summon medical assistance when necessary.Core task
  • Provide requested information on students' progress and the development of case plans.Core task
  • Supervise, train, and evaluate residence hall staff, including resident assistants, participants in work-study programs, and other student workers.Core task
  • Accompany and supervise students during meals.
  • Assign rooms to students.
  • Direct and participate in on- and off-campus recreational activities for residents of institutions, boarding schools, fraternities or sororities, children's homes, or similar establishments.
  • Inventory, pack, and remove items left behind by former residents.
  • Oversee departmental budget.
  • Process contract cancellations for students who are unable to follow residence hall policies and procedures.
  • Provide transportation or escort for expeditions, such as shopping trips or visits to doctors or dentists.
  • Sort and distribute mail.
  • Supervise students' housekeeping work to ensure that it is done properly.
  • Supervise the activities of housekeeping personnel.

How that compares

Among the 27 personal care and service occupations, residential advisors rank 3. The group averages 1.9%, and its most exposed job is Concierges at 18.8%. The average US occupation sits at 7.7%.

All 756 occupations, ranked

Just above in the ranking

  1. 217Obstetricians and Gynecologists 6.9%
  2. 219Mechanical Engineering Technologists and Technicians 6.8%
  3. 220Budget Analysts 6.7%

Just below

  1. 222Engineers, All Other 6.6%
  2. 222Medical and Health Services Managers 6.6%
  3. 222Occupational Therapy Aides 6.6%

What this does and does not mean

Exposure is observed use, not a forecast. Anthropic maps work conversations with Claude onto the tasks O*NET lists for each job and asks, of the tasks AI could speed up, which are actually being used for at work. A use that does the task outright counts in full and a use that assists a person counts half. The task scores are averaged into the occupation figure by the share of time spent on each task.

A high figure means AI is already part of how this work gets done. It does not mean anyone has been replaced. Anthropic's own reading of the labour market finds no systematic rise in unemployment among exposed workers so far, and about 14% fewer 22 to 25 year olds starting exposed jobs.No measurable rise in unemployment among exposed workers so far, and about 14% fewer 22 to 25 year olds starting these jobs. Gap years for everyone. Labor market impacts, 5 March 2026.

Task list and titles from O*NET 31.0 by the US Department of Labor, Employment and Training Administration, used under the CC BY 4.0 licence. Scores from the Anthropic Economic Index (CC BY). Checked 1 November 2026. How the ranking works.