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AI exposure Office and administrative support

Will AI replace shipping?

Shipping, Receiving, and Inventory Clerks. US occupation 43-5071.

0.0%

of the time shipping spend on their work goes on tasks where AI is already being used to do that work.of shipping's working hours go on tasks AI has already started taking off their plate.

Ranked 346 of 756 US occupations. No AI use seen in the work yet, along with 410 other occupations.No handover started yet, along with 410 other occupations.

Average US job 7.7%

Among the least exposed jobs there are.Still waiting for liberation.

What AI already does for shippingWhat shipping no longer do alone

O*NET lists 11 tasks for shipping. None of them shows meaningful AI use at work yet.

What it does not touch, yetWhat still needs a human

11 of the 11 tasks show no AI use at work in the data.

  • Compute amounts, such as space available, shipping, storage, or demurrage charges, using computer or price list.Core task
  • Confer or correspond with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications.Core task
  • Contact carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials.Core task
  • Deliver or route materials to departments using handtruck, conveyor, or sorting bins.Core task
  • Determine shipping methods, routes, or rates for materials to be shipped.Core task
  • Examine shipment contents and compare with records, such as manifests, invoices, or orders, to verify accuracy.Core task
Show the other 5
  • Pack, seal, label, or affix postage to prepare materials for shipping, using hand tools, power tools, or postage meter.Core task
  • Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.Core task
  • Record shipment data, such as weight, charges, space availability, damages, or discrepancies, for reporting, accounting, or recordkeeping purposes.Core task
  • Requisition and store shipping materials and supplies to maintain inventory of stock.Core task
  • Compare shipping routes or methods to determine which have the least environmental impact.

How that compares

Among the 50 office and administrative support occupations, shipping rank 48. The group averages 19.1%, and its most exposed job is Customer Service Representatives at 70.1%. The average US occupation sits at 7.7%.

All 756 occupations, ranked

Level with 0.0%

  1. 346Shampooers 0.0%
  2. 346Sheet Metal Workers 0.0%
  3. 346Ship Engineers 0.0%

What this does and does not mean

Exposure is observed use, not a forecast. Anthropic maps work conversations with Claude onto the tasks O*NET lists for each job and asks, of the tasks AI could speed up, which are actually being used for at work. A use that does the task outright counts in full and a use that assists a person counts half. The task scores are averaged into the occupation figure by the share of time spent on each task.

A high figure means AI is already part of how this work gets done. It does not mean anyone has been replaced. Anthropic's own reading of the labour market finds no systematic rise in unemployment among exposed workers so far, and about 14% fewer 22 to 25 year olds starting exposed jobs.No measurable rise in unemployment among exposed workers so far, and about 14% fewer 22 to 25 year olds starting these jobs. Gap years for everyone. Labor market impacts, 5 March 2026.

Task list and titles from O*NET 31.0 by the US Department of Labor, Employment and Training Administration, used under the CC BY 4.0 licence. Scores from the Anthropic Economic Index (CC BY). Checked 1 November 2026. How the ranking works.