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AI exposure Community and social service

Will AI replace social and human service assistants?

Social and Human Service Assistants. US occupation 21-1093.

The reading

0.0%

of the time social and human service assistants spend on their work goes on tasks where AI is already being used to do that work.of social and human service assistants' working hours go on tasks AI has already started taking off their plate.

Ranked 346 of 756 US occupations. No AI use seen in the work yet, along with 410 other occupations.No handover started yet, along with 410 other occupations.

Average US job 7.7%

Among the least exposed jobs there are.Still waiting for liberation.

What AI already does for social and human service assistantsWhat social and human service assistants no longer do alone

O*NET lists 19 tasks for social and human service assistants. None of them shows meaningful AI use at work yet.

What it does not touch, yetWhat still needs a human

19 of the 19 tasks show no AI use at work in the data.

  • Advise clients regarding food stamps, child care, food, money management, sanitation, or housekeeping.Core task
  • Assess clients' cognitive abilities and physical and emotional needs to determine appropriate interventions.Core task
  • Develop and implement behavioral management and care plans for clients.Core task
  • Interview individuals or family members to compile information on social, educational, criminal, institutional, or drug history.Core task
  • Keep records or prepare reports for owner or management concerning visits with clients.Core task
  • Provide information or refer individuals to public or private agencies or community services for assistance.Core task
Show the other 13
  • Submit reports and review reports or problems with superior.Core task
  • Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures.Core task
  • Assist clients with preparation of forms, such as tax or rent forms.
  • Assist in locating housing for displaced individuals.
  • Assist in planning food budgets, using charts or sample budgets.
  • Consult with supervisor concerning programs for individual families.
  • Demonstrate use and care of equipment for tenant use.
  • Explain rules established by owner or management, such as sanitation or maintenance requirements or parking regulations.
  • Inform tenants of facilities, such as laundries or playgrounds.
  • Observe and discuss meal preparation and suggest alternate methods of food preparation.
  • Observe clients' food selections and recommend alternate economical and nutritional food choices.
  • Oversee day-to-day group activities of residents in institution.
  • Transport and accompany clients to shopping areas or to appointments, using automobile.

How that compares

Among the 12 community and social service occupations, social and human service assistants rank 12. The group averages 5.2%, and its most exposed job is Directors, Religious Activities and Education at 15.3%. The average US occupation sits at 7.7%.

All 756 occupations, ranked

Level with 0.0%

  1. 346Signal and Track Switch Repairers 0.0%
  2. 346Skincare Specialists 0.0%
  3. 346Slaughterers and Meat Packers 0.0%

What this does and does not mean

Exposure is observed use, not a forecast. Anthropic maps work conversations with Claude onto the tasks O*NET lists for each job and asks, of the tasks AI could speed up, which are actually being used for at work. A use that does the task outright counts in full and a use that assists a person counts half. The task scores are averaged into the occupation figure by the share of time spent on each task.

A high figure means AI is already part of how this work gets done. It does not mean anyone has been replaced. Anthropic's own reading of the labour market finds no systematic rise in unemployment among exposed workers so far, and about 14% fewer 22 to 25 year olds starting exposed jobs.No measurable rise in unemployment among exposed workers so far, and about 14% fewer 22 to 25 year olds starting these jobs. Gap years for everyone. Labor market impacts, 5 March 2026.

Task list and titles from O*NET 31.0 by the US Department of Labor, Employment and Training Administration, used under the CC BY 4.0 licence. Scores from the Anthropic Economic Index (CC BY). Checked 1 November 2026. How the ranking works.