AI exposure Personal care and service
Will AI replace first-line supervisors of entertainment and recreation workers?
First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services. US occupation 39-1014.
The reading
4.4%
of the time first-line supervisors of entertainment and recreation workers spend on their work goes on tasks where AI is already being used to do that work.of first-line supervisors of entertainment and recreation workers' working hours go on tasks AI has already started taking off their plate.
Ranked 263 of 756 US occupations. More exposed than 64% of them.Further along than 64% of them.
Per cent of working time Square-law scale
Average US job 7.7%
Around the middle of the pack.Keeping pace with the average job.
What AI already does for first-line supervisors of entertainment and recreation workersWhat first-line supervisors of entertainment and recreation workers no longer do alone
O*NET lists 19 tasks for first-line supervisors of entertainment and recreation workers. AI use at work shows up in 2 of them. Each score runs from 0.5, where every observed use helps a person with the task, to 1, where every use does the task outright.
- Apply customer feedback to service improvement efforts.Core task mostly automated 1.00
- Recruit and hire staff members.Core task automated and assisted 0.72
What it does not touch, yetWhat still needs a human
17 of the 19 tasks show no AI use at work in the data.
- Analyze and record personnel or operational data and write related activity reports.Core task
- Assign work schedules, following work requirements, to ensure quality and timely delivery of service.Core task
- Collaborate with staff members to plan or develop programs of events or schedules of activities.Core task
- Direct or coordinate the activities of entertainment and recreation related workers.Core task
- Furnish customers with information on events or activities.Core task
- Inform workers about interests or special needs of specific groups.Core task
Show the other 11
- Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.Core task
- Meet with managers or other supervisors to stay informed of changes affecting workers or operations.Core task
- Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.Core task
- Participate in continuing education to stay abreast of industry trends and developments.Core task
- Plan, direct, or supervise recreational and entertainment activities led by staff, such as sports, aquatics, games, or performing arts.Core task
- Provide staff with assistance in performing difficult or complicated duties.Core task
- Requisition supplies and equipment necessary for workers to facilitate recreational or entertainment activities, such as safety harnesses, flash lights, or first aid kits.Core task
- Resolve customer complaints regarding worker performance or services rendered.Core task
- Serve as a point of contact between managerial staff and leaders of recreational or entertainment activities.Core task
- Take disciplinary action to address performance problems.Core task
- Train workers in proper operational procedures and functions and explain company policies.Core task
How that compares
Among the 27 personal care and service occupations, first-line supervisors of entertainment and recreation workers rank 5. The group averages 1.9%, and its most exposed job is Concierges at 18.8%. The average US occupation sits at 7.7%.
Just above in the ranking
- 261Pest Control Workers 4.6%
- 262Health Technologists and Technicians, All Other 4.5%
- 263Commercial and Industrial Designers 4.4%
Just below
What this does and does not mean
Exposure is observed use, not a forecast. Anthropic maps work conversations with Claude onto the tasks O*NET lists for each job and asks, of the tasks AI could speed up, which are actually being used for at work. A use that does the task outright counts in full and a use that assists a person counts half. The task scores are averaged into the occupation figure by the share of time spent on each task.
A high figure means AI is already part of how this work gets done. It does not mean anyone has been replaced. Anthropic's own reading of the labour market finds no systematic rise in unemployment among exposed workers so far, and about 14% fewer 22 to 25 year olds starting exposed jobs.No measurable rise in unemployment among exposed workers so far, and about 14% fewer 22 to 25 year olds starting these jobs. Gap years for everyone. Labor market impacts, 5 March 2026.
Task list and titles from O*NET 31.0 by the US Department of Labor, Employment and Training Administration, used under the CC BY 4.0 licence. Scores from the Anthropic Economic Index (CC BY). Checked 1 November 2026. How the ranking works.