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AI exposure Office and administrative support

Will AI replace new accounts clerks?

New Accounts Clerks. US occupation 43-4141.

The reading

0.0%

of the time new accounts clerks spend on their work goes on tasks where AI is already being used to do that work.of new accounts clerks' working hours go on tasks AI has already started taking off their plate.

Ranked 346 of 756 US occupations. No AI use seen in the work yet, along with 410 other occupations.No handover started yet, along with 410 other occupations.

Average US job 7.7%

Among the least exposed jobs there are.Still waiting for liberation.

What AI already does for new accounts clerksWhat new accounts clerks no longer do alone

O*NET lists 15 tasks for new accounts clerks. AI use at work shows up in 1 of them, though too little of the job's time goes on them to register in the exposure figure. Each score runs from 0.5, where every observed use helps a person with the task, to 1, where every use does the task outright.

  1. Process loan applications. automated and assisted 0.72

What it does not touch, yetWhat still needs a human

14 of the 15 tasks show no AI use at work in the data.

  • Answer customers' questions and explain available services, such as deposit accounts, bonds, and securities.Core task
  • Collect and record customer deposits and fees and issue receipts, using computers.Core task
  • Compile information about new accounts, enter account information into computers, and file related forms or other documents.Core task
  • Execute wire transfers of funds.Core task
  • Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit.Core task
  • Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.Core task
Show the other 8
  • Investigate and correct errors upon customers' request, according to customer and bank records.Core task
  • Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults.Core task
  • Perform teller duties as required.Core task
  • Refer customers to appropriate bank personnel to meet their financial needs.Core task
  • Duplicate records for distribution to branch offices.
  • Obtain credit records from reporting agencies.
  • Perform foreign currency transactions and sell traveler's checks.
  • Schedule repairs for locks on safe-deposit boxes.

How that compares

Among the 50 office and administrative support occupations, new accounts clerks rank 44. The group averages 19.1%, and its most exposed job is Customer Service Representatives at 70.1%. The average US occupation sits at 7.7%.

All 756 occupations, ranked

Level with 0.0%

  1. 346Musical Instrument Repairers and Tuners 0.0%
  2. 346Musicians and Singers 0.0%
  3. 346Neurologists 0.0%

What this does and does not mean

Exposure is observed use, not a forecast. Anthropic maps work conversations with Claude onto the tasks O*NET lists for each job and asks, of the tasks AI could speed up, which are actually being used for at work. A use that does the task outright counts in full and a use that assists a person counts half. The task scores are averaged into the occupation figure by the share of time spent on each task.

A high figure means AI is already part of how this work gets done. It does not mean anyone has been replaced. Anthropic's own reading of the labour market finds no systematic rise in unemployment among exposed workers so far, and about 14% fewer 22 to 25 year olds starting exposed jobs.No measurable rise in unemployment among exposed workers so far, and about 14% fewer 22 to 25 year olds starting these jobs. Gap years for everyone. Labor market impacts, 5 March 2026.

Task list and titles from O*NET 31.0 by the US Department of Labor, Employment and Training Administration, used under the CC BY 4.0 licence. Scores from the Anthropic Economic Index (CC BY). Checked 1 November 2026. How the ranking works.