AI exposure Office and administrative support
Will AI replace executive secretaries and executive administrative assistants?
Executive Secretaries and Executive Administrative Assistants. US occupation 43-6011.
The reading
23.4%
of the time executive secretaries and executive administrative assistants spend on their work goes on tasks where AI is already being used to do that work.of executive secretaries and executive administrative assistants' working hours go on tasks AI has already started taking off their plate.
Ranked 100 of 756 US occupations. More exposed than 86% of them.Further along than 86% of them.
Per cent of working time Square-law scale
Average US job 7.7%
Well above the typical job.Ahead of most of the workforce.
What AI already does for executive secretaries and executive administrative assistantsWhat executive secretaries and executive administrative assistants no longer do alone
O*NET lists 22 tasks for executive secretaries and executive administrative assistants. AI use at work shows up in 5 of them. Each score runs from 0.5, where every observed use helps a person with the task, to 1, where every use does the task outright.
- Make travel arrangements for executives.Core task mostly automated 1.00
- Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.Core task mostly automated 0.86
- Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees, and boards of directors.Core task mostly automated 0.85
- Prepare responses to correspondence containing routine inquiries.Core task automated and assisted 0.81
- Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures. automated and assisted 0.72
What it does not touch, yetWhat still needs a human
17 of the 22 tasks show no AI use at work in the data.
- Answer phone calls and direct calls to appropriate parties or take messages.Core task
- Attend meetings to record minutes.Core task
- Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.Core task
- File and retrieve corporate documents, records, and reports.Core task
- Greet visitors and determine whether they should be given access to specific individuals.Core task
- Manage and maintain executives' schedules.Core task
Show the other 11
- Open, sort, and distribute incoming correspondence, including faxes and email.Core task
- Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.Core task
- Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.Core task
- Provide clerical support to other departments.Core task
- Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.Core task
- Compile, transcribe, and distribute minutes of meetings.
- Interpret administrative and operating policies and procedures for employees.
- Meet with individuals, special interest groups, and others on behalf of executives, committees, and boards of directors.
- Process payroll information.
- Set up and oversee administrative policies and procedures for offices or organizations.
- Supervise and train other clerical staff and arrange for employee training by scheduling training or organizing training material.
How that compares
Among the 50 office and administrative support occupations, executive secretaries and executive administrative assistants rank 18. The group averages 19.1%, and its most exposed job is Customer Service Representatives at 70.1%. The average US occupation sits at 7.7%.
Just above in the ranking
- 98Foreign Language and Literature Teachers, Postsecondary 24.0%
- 99Word Processors and Typists 23.8%
- 100Credit Counselors 23.4%
Just below
What this does and does not mean
Exposure is observed use, not a forecast. Anthropic maps work conversations with Claude onto the tasks O*NET lists for each job and asks, of the tasks AI could speed up, which are actually being used for at work. A use that does the task outright counts in full and a use that assists a person counts half. The task scores are averaged into the occupation figure by the share of time spent on each task.
A high figure means AI is already part of how this work gets done. It does not mean anyone has been replaced. Anthropic's own reading of the labour market finds no systematic rise in unemployment among exposed workers so far, and about 14% fewer 22 to 25 year olds starting exposed jobs.No measurable rise in unemployment among exposed workers so far, and about 14% fewer 22 to 25 year olds starting these jobs. Gap years for everyone. Labor market impacts, 5 March 2026.
Task list and titles from O*NET 31.0 by the US Department of Labor, Employment and Training Administration, used under the CC BY 4.0 licence. Scores from the Anthropic Economic Index (CC BY). Checked 1 November 2026. How the ranking works.