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AI exposure Office and administrative support

Will AI replace word processors and typists?

Word Processors and Typists. US occupation 43-9022.

23.8%

of the time word processors and typists spend on their work goes on tasks where AI is already being used to do that work.of word processors and typists' working hours go on tasks AI has already started taking off their plate.

Ranked 99 of 756 US occupations. More exposed than 86% of them.Further along than 86% of them.

Average US job 7.7%

Well above the typical job.Ahead of most of the workforce.

What AI already does for word processors and typistsWhat word processors and typists no longer do alone

O*NET lists 19 tasks for word processors and typists. AI use at work shows up in 5 of them. Each score runs from 0.5, where every observed use helps a person with the task, to 1, where every use does the task outright.

  1. Search for specific sets of stored, typed characters to make changes.Core task mostly automated 1.00
  2. Use data entry devices, such as optical scanners, to input data into computers for revision or editing.Core task mostly automated 0.99
  3. Electronically sort and compile text and numerical data, retrieving, updating, and merging documents as required.Core task mostly automated 0.97
  4. Reformat documents, moving paragraphs or columns.Core task mostly automated 0.93
  5. Check completed work for spelling, grammar, punctuation, and format.Core task automated and assisted 0.77

What it does not touch, yetWhat still needs a human

14 of the 19 tasks show no AI use at work in the data.

  • Address envelopes or prepare envelope labels, using typewriter or computer.Core task
  • Adjust settings for format, page layout, line spacing, and other style requirements.Core task
  • Collate pages of reports and other documents.Core task
  • File and store completed documents on computer hard drive or disk, or maintain a computer filing system to store, retrieve, update, and delete documents.Core task
  • Gather, register, and arrange the material to be typed, following instructions.Core task
  • Keep records of work performed.Core task
Show the other 8
  • Manage schedules and set dates, times, and locations for meetings and appointments.Core task
  • Operate and resupply printers and computers, changing print wheels or fluid cartridges, adding paper, and loading blank tapes, cards, or disks into equipment.Core task
  • Perform other clerical duties, such as answering telephone, sorting and distributing mail, running errands or sending faxes.Core task
  • Print and make copies of work.Core task
  • Transmit work electronically to other locations.Core task
  • Type correspondence, reports, text and other written material from rough drafts, corrected copies, voice recordings, dictation, or previous versions, using a computer, word processor, or typewriter.Core task
  • Compute and verify totals on report forms, requisitions, or bills, using adding machine or calculator.
  • Work with technical material, preparing statistical reports, planning and typing statistical tables, and combining and rearranging material from different sources.

How that compares

Among the 50 office and administrative support occupations, word processors and typists rank 17. The group averages 19.1%, and its most exposed job is Customer Service Representatives at 70.1%. The average US occupation sits at 7.7%.

All 756 occupations, ranked

Just above in the ranking

  1. 96Economists 24.2%
  2. 97Computer Science Teachers, Postsecondary 24.1%
  3. 98Foreign Language and Literature Teachers, Postsecondary 24.0%

Just below

  1. 100Credit Counselors 23.4%
  2. 100Executive Secretaries and Executive Administrative Assistants 23.4%
  3. 102Public Relations Managers 23.2%

What this does and does not mean

Exposure is observed use, not a forecast. Anthropic maps work conversations with Claude onto the tasks O*NET lists for each job and asks, of the tasks AI could speed up, which are actually being used for at work. A use that does the task outright counts in full and a use that assists a person counts half. The task scores are averaged into the occupation figure by the share of time spent on each task.

A high figure means AI is already part of how this work gets done. It does not mean anyone has been replaced. Anthropic's own reading of the labour market finds no systematic rise in unemployment among exposed workers so far, and about 14% fewer 22 to 25 year olds starting exposed jobs.No measurable rise in unemployment among exposed workers so far, and about 14% fewer 22 to 25 year olds starting these jobs. Gap years for everyone. Labor market impacts, 5 March 2026.

Task list and titles from O*NET 31.0 by the US Department of Labor, Employment and Training Administration, used under the CC BY 4.0 licence. Scores from the Anthropic Economic Index (CC BY). Checked 1 November 2026. How the ranking works.