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AI exposure Business and financial operations

Will AI replace tax examiners and collectors?

Tax Examiners and Collectors, and Revenue Agents. US occupation 13-2081.

2.8%

of the time tax examiners and collectors spend on their work goes on tasks where AI is already being used to do that work.of tax examiners and collectors' working hours go on tasks AI has already started taking off their plate.

Ranked 304 of 756 US occupations. More exposed than 59% of them.Further along than 59% of them.

Average US job 7.7%

Around the middle of the pack.Keeping pace with the average job.

What AI already does for tax examiners and collectorsWhat tax examiners and collectors no longer do alone

O*NET lists 21 tasks for tax examiners and collectors. AI use at work shows up in 1 of them. Each score runs from 0.5, where every observed use helps a person with the task, to 1, where every use does the task outright.

  1. Maintain knowledge of tax code changes, and of accounting procedures and theory to properly evaluate financial information. automated and assisted 0.70

What it does not touch, yetWhat still needs a human

20 of the 21 tasks show no AI use at work in the data.

  • Answer questions from taxpayers and assist them in completing tax forms.Core task
  • Confer with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns.Core task
  • Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation.Core task
  • Maintain records for each case, including contacts, telephone numbers, and actions taken.Core task
  • Notify taxpayers of any overpayment or underpayment, and either issue a refund or request further payment.Core task
  • Send notices to taxpayers when accounts are delinquent.Core task
Show the other 14
  • Check tax forms to verify that names and taxpayer identification numbers are correct, that computations have been performed correctly, or that amounts match those on supporting documentation.
  • Collect taxes from individuals or businesses according to prescribed laws and regulations.
  • Determine appropriate methods of debt settlement, such as offers of compromise, wage garnishment, or seizure and sale of property.
  • Direct service of legal documents, such as subpoenas, warrants, notices of assessment, and garnishments.
  • Enter tax return information into computers for processing.
  • Examine accounting systems and records to determine whether accounting methods used were appropriate and in compliance with statutory provisions.
  • Examine and analyze tax assets and liabilities to determine resolution of delinquent tax problems.
  • Impose payment deadlines on delinquent taxpayers and monitor payments to ensure that deadlines are met.
  • Investigate claims of inability to pay taxes by researching court information for the status of liens, mortgages, or financial statements, or by locating assets through third parties.
  • Participate in informal appeals hearings on contested cases from other agents.
  • Prepare briefs and assist in searching and seizing records to prepare charges and documentation for court cases.
  • Review filed tax returns to determine whether claimed tax credits and deductions are allowed by law.
  • Review selected tax returns to determine the nature and extent of audits to be performed on them.
  • Secure a taxpayer's agreement to discharge a tax assessment or submit contested determinations to other administrative or judicial conferees for appeals hearings.

How that compares

Among the 29 business and financial operations occupations, tax examiners and collectors rank 25. The group averages 17.7%, and its most exposed job is Market Research Analysts and Marketing Specialists at 64.8%. The average US occupation sits at 7.7%.

All 756 occupations, ranked

Level with 2.8%

  1. 304Construction Laborers 2.8%
  2. 304Driver/Sales Workers 2.8%
  3. 304Historians 2.8%

Just below

  1. 308Power Plant Operators 2.6%
  2. 308Special Education Teachers, All Other 2.6%
  3. 310Anthropology and Archeology Teachers, Postsecondary 2.4%

What this does and does not mean

Exposure is observed use, not a forecast. Anthropic maps work conversations with Claude onto the tasks O*NET lists for each job and asks, of the tasks AI could speed up, which are actually being used for at work. A use that does the task outright counts in full and a use that assists a person counts half. The task scores are averaged into the occupation figure by the share of time spent on each task.

A high figure means AI is already part of how this work gets done. It does not mean anyone has been replaced. Anthropic's own reading of the labour market finds no systematic rise in unemployment among exposed workers so far, and about 14% fewer 22 to 25 year olds starting exposed jobs.No measurable rise in unemployment among exposed workers so far, and about 14% fewer 22 to 25 year olds starting these jobs. Gap years for everyone. Labor market impacts, 5 March 2026.

Task list and titles from O*NET 31.0 by the US Department of Labor, Employment and Training Administration, used under the CC BY 4.0 licence. Scores from the Anthropic Economic Index (CC BY). Checked 1 November 2026. How the ranking works.